International Shipping Policy
Welcome to our worldwide community of amazing customers! Your presence truly adds a special touch to our global family. We're thrilled to bring our products to you no matter where you are in the world. To make sure your international shopping experience is as smooth as possible, here's the lowdown on our international shipping policy:
1. Delivery Time:
We understand that waiting for your order can be tough, but fret not! Your package will be on its way within 6 to 14 days, depending on your destination. We believe in swift deliveries to keep the excitement alive.
2. Shipping Costs:
We offer international shipping to 186+ countries, via UPS and FedEx. Click here to view more on Domestic shipping rates and delivery times within India
| Country | Shipping Method | Orders Below ₹5000 | Orders Above ₹5000 |
|---|---|---|---|
| UK, Malaysia, Singapore, Dubai, SriLanka | Standard Delivery (12 to 14 days) | ₹1500 | FREE |
| US, Canada, European Nations | Standard Delivery (12 to 14 days) | ₹2000 | ₹1000 |
| Australia, New Zealand and Rest of the World | Standard Delivery (12 to 14 days) | ₹2500 | ₹1500 |
| All Countries | Express Delivery (6 to 7 days) | ₹3000 | ₹3000 |
The cost of shipping outside India is calculated separately based on the countries in our zonal list. You'll see this charge during checkout. Any additional charges like Import Duty or Customs Duty if any, are to be borne by the customer, based on your local laws.
3. Bulk Shipping:
Ordering more than one item? We've got your back! Your goodies will be shipped together, saving you some extra bucks on shipping costs.
4. Customs, Duties & Taxes:
Every country has its own set of rules, and we want to play by them. Customs clearance, duties, and other international taxes are the buyer's responsibility, in accordance with local laws. Make sure to check and arrange accordingly.
5. Cancellation Policy:
Once your order is on its way, we're committed to spreading joy, so cancellation won't be an option. We're all about making your experience perfect, and that includes ensuring you receive the right items. If, by any chance, you get something different, we're happy to exchange or return it.
6. Returns and Exchanges:
We're all about happy customers! If you receive incorrect items, we're more than happy to exchange or return them. However, due to the global nature of our shipping, we can only accept returns and exchanges for such cases.
7. Returns Due to Local Laws:
In rare cases where items do a world tour back to us due to local laws, customs or taxes in your country, rest assured, we'll refund the item cost. Unfortunately, shipping costs won't be making a return trip in such situations.
8. Countries We Ship To:
Currently, we ship to an incredible 186 countries! If your country is on that list, congratulations—you're part of the global shopping extravaganza.
We're here to make your international shopping experience enjoyable and hassle-free. If you have any questions or concerns, feel free to reach out to our customer support team for assistance. Happy shopping, world traveler!
- Customer Service: 10 AM to 10 PM (All days of the week)
- Email: support@ifyjewel.com