Warranty Policy
We take pride in delivering high-quality imitation jewelry that reflects our commitment to excellence ensure your complete satisfaction offer a complimentary repolishing service all products purchased from us
1. Coverage Period:
- This warranty covers free repolishing services for a duration of six months / one year (as mentioned in the product) from the date of purchase.
- Your warranty journey starts on the day you make that exciting purchase! Just think of it as a protective shield that kicks in right when you need it.
2. Eligibility:
- All imitation jewelry products purchased from "IfyJewel.com" are eligible for the free repolishing service.
- It's like having a VIP ticket for assistance—redeemable once to make sure your experience stays smooth and hassle-free.
3. Service Details:
The repolishing service includes professional cleaning and restoration of the jewelry's original shine. Customers are responsible for self-shipping the jewelry to our store for the repolishing service. We empower our valued customers to handle the convenience of self-shipping for warranty claims.
4. Exclusions:
This warranty does not cover damages resulting from misuse, accidents, or alterations made by third parties. It does not cover loss or theft of the jewelry.
5. Claim Process:
To avail free repolishing service,
- Request for warranty claim here
- Get the warranty claim id (mandatory)
- Self ship the jewelry along with claim id to below address. Ensure the safe transit of the product and take ownership of its condition during shipping
- Note: Customer has to ship the product to below address. Return pickup is not applicable on warranty claim program
"IfyJewel.com, Office 154, Revathipuram 4th street,
Urapakkam, Chennai - 603210.
Ph: 9176470505".
6. Disclaimer:
"IfyJewel.com" reserves the right to assess and determine the eligibility of the jewelry for the free repolishing service.
At "IfyJewel.com", we stand by the quality of our products and aim to provide a worry-free experience for our valued customers. Feel free to contact us with any questions or concerns regarding our warranty policy. Thank you for choosing "IfyJewel.com" for your exquisite jewelry needs.